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Find your part below. Everything here is grouped by who you are and what you are trying to do, so the answer is two taps away.

Frequently asked

Do my guests need accounts?

No, a name gets you the whole night. Add your email and we set up a free Passport with just that: reminders for this night, and your nights saved for whenever you claim it. Sign in fully and everything follows you everywhere. You choose how much of you we get to keep.

How do I sign in?

Guests don't have to. Anyone with a Passport signs in with their email. We send a sign-in link, or use your password if you've set one. Gamestead runs your game nights; Passport holds the account behind them.

What happens when I publish an event?

Depends on its type. Public events appear in Discover, where anyone can find them. Private events are visible only to the people you invite, and nothing about them is ever counted or shown anywhere, by anyone, including us. Invite-link events sit in between: only someone holding the link can see the page, and we treat them as private for all counting.

How does check-in work?

The host opens the doors. Each guest taps check-in as they arrive, or the host marks them in. Checked-in guests land on the live night page, and the night takes over from there.

What if I need to cancel?

Cancel from the event page any time, even day-of. Every guest is notified immediately, and a canceled night is never counted or shown anywhere.

Can I delete my account and data?

Yes, from your Passport settings, or from the link in any email we have sent you if you never set a password. Deletion removes your account and your personal data. Public play counts survive because they never contained anyone’s personal information in the first place.

How do play counts work?

Private stays private, absolutely. Public gets counted, honestly. There is nothing in between. Counts are monthly totals of plays, with no names, no times, and no individuals, ever. Small counts are hidden so nobody can guess at a single table. Home and invite-only nights never count. The full rule lives on the How counts work page. Read How counts work.

Is any of this auto-generated?

No. Everything you see and read in Gamestead is made by people. Human artists make our art; humans write our words, right down to the game wheel’s list of rules. That is policy, not preference.

How do venues get verified?

A venue owner proves the business is real through our identity partner, so guests can trust that a listed venue actually exists. Verification unlocks the venue tools: hosting, ticketing, and public listings.

Still stuck?

If nothing here fits, email support@fulluproar.com. A person reads every message. Screenshots help a lot.

39 articles across 5 sections. Made by Full Uproar Games.