FAQ
Common questions
Short answers, in plain language. If yours isn’t here, the contact form goes straight to us.
Do my guests need accounts?
No — a name gets you the whole night. Add your email and we set up a free Passport with just that: reminders for this night, and your nights saved for whenever you claim it. Sign in fully and everything follows you everywhere. How much you share is always up to you.
How do I sign in?
With your Passport — the account built consent-first and privacy-first, so you never have to wonder where your data goes. One Passport works across every Full Uproar product. It holds only what you choose to share, and nothing in it is ever sold. Sign in with an email link, or set a password if you prefer. And anonymous guests never sign in at all.
What happens when I publish an event?
Depends on its type. Public events appear in Discover, where anyone can find them — and publishing publicly isn’t automatic: you need a full Passport to host, and a public event at a venue needs that venue’s verified say-so. Private events are visible only to the people you invite, and nothing about them is ever counted or shown anywhere, by anyone, including us. Invite-link events sit in between: only someone holding the link can see the page, and we treat them as private for all counting.
How does check-in work?
The host opens the doors. Each guest taps check-in as they arrive, or the host marks them in. Checked-in guests land on the live night page, and the night takes over from there.
What if I need to cancel?
Cancel from the event page any time, even day-of. Every guest is notified immediately, and a canceled night is never counted or shown anywhere.
Can I delete my account and data?
You own your data. Full stop. So of course you can delete it — from your Passport settings, or from the link in any email we’ve sent you if you never set a password. Deletion removes your account and your personal data. Public play counts survive because they never contained anyone’s personal information in the first place.
How do venues get verified?
A venue owner proves the business is real through our identity partner, so guests can trust that a listed venue actually exists. Verification unlocks the venue tools: hosting, ticketing, and public listings.
Made by Full Uproar Games.